Trafyx is the only ISP platform where an AI agent actually does the work — answers tickets, chases overdue accounts, opens outage tickets before you notice, and talks to your customers 24/7. Your team stops firefighting and starts growing the business.
Trafyx bills your customers, activates them on the network, handles their support tickets, chases the ones who don't pay, and watches your infrastructure — all of it, from one screen. And most of the boring stuff runs itself.
Invoices go out on schedule. Payments reconcile automatically. Overdue accounts get chased by an AI that knows the difference between a first-time slip and a real delinquent.
A customer opens a ticket. Mira reads their whole history, checks their line, drafts a reply, and either sends it or hands it to a human — before your team even sees it.
A router goes dark. Mira notices in 5 minutes, opens a critical ticket, tells your NOC channel, and auto-closes it when the router comes back. No one calls the on-call guy.
From subscriber signup through RADIUS provisioning, live monitoring, billing, dunning, and support — Trafyx runs the whole B/OSS loop.
Autonomous ticket handling, dunning decisions, NOC monitoring, and a staff analyst that reads your whole business in plain language.
Run many independent ISP tenants over shared APs. SSID-based routing via Called-Station-Id. Per-tenant portals and billing.
Full lifecycle — pending, active, suspended, terminated. PPPoE, IPoE, hotspot. Bulk import from legacy systems.
Three-step generate flow with duplicate prevention. Postpaid, prepaid, wallet-backed. Native VAT, credit notes.
Managed FreeRADIUS 3.x reading directly from Postgres. Ruckus, MikroTik, Cisco, Huawei — anything RFC 2865.
White-label self-care. Live connection status, usage charts, invoices, tickets, plan changes routed through Mira.
Batch generate. SMS delivery. Redeem into a wallet or a standalone hotspot session. Face-value tracking.
Balance-based charging. Top up, deduct, expiry checks. Voucher redemption previews the cycle before commit.
SLA tracking, priority, internal notes, reply threads. Every new ticket triggers Mira, who acts or escalates.
Per-reseller pricing. Override prices, hide plans. Enforced at invoicing and in the subscriber portal.
Live session monitoring. Mira NOC Watch auto-creates critical tickets on outages, auto-resolves on recovery.
Credit limits, balances, activation, and per-reseller price books. Their own login, their own plan visibility.
She's not a chatbot. Mira has whitelisted actions — unblock a subscriber, suspend an overdue account, escalate a ticket, resolve an outage. She acts only above 90% confidence and writes an audit note every time.
You own the outdoor Ruckus network. Each of your customers runs their own ISP business on their own SSID — their pricing, their subscribers, their vouchers, their portal. Trafyx routes RADIUS by Called-Station-Id, keeps every tenant isolated, and bills you per ISP.
See the architectureBook a 20-minute demo. We'll walk your specific setup — MikroTik, Ruckus, Cisco, whatever you run — and show you how Trafyx and Mira take the operational load off your team.